Store Policies

Payment Options Credit Card We currently accept 4 major credit cards: Discover, American Express, MasterCard, and Visa. We must be able to verify your credit card, so the billing address you provide must match the address to which your credit card statements are sent. Money Order We are able to process most money orders once they have been received. If you wish to pay by money order, please send it payable to A M INDUSTRIAL SUPPLY to the following address: 633 W ARROW HWY SAN DIMAS CA 91773. Please include your order number with your payment. If you have any questions about money orders, call us at 909-592-2470 Personal Check If you wish to pay by personal check, we will ship your order when the payment clears our bank, which is typically 10 days after we receive your payment. Please send your personal check payable to AM INDUSTRIAL SUPPLY to the following address: AM INDUSTRIAL SUPPLY 633W ARROW HWY SAN DIMAS CA 91773. Please include your order number with your payment. If you have any questions about personal checks, call us at 909-592-2470. Certified Check If you wish to pay by certified check, we will be able to process your order as soon as we receive your check. Please send it payable to AM INDUSTRIAL SUPPLY to the following address: AM INDUSTRIAL SUPPLY 633W ARROW HWY SAN DIMAS CA 91773. Please include your order number with your payment. If you have any questions about certified checks, call us at 909-592-2470. PayPal If you wish to pay via a PayPal account, you must first proceed through the checkout process. At the end of the checkout process, you will see a PayPal logo that you must click. This link will ensure that all of your order information is properly stored during the PayPal transaction and allow for quicker processing time of your order. If you miss this link at the end of the checkout process, do not worry, we will send you a reminder e-mail with the same link to pay for your order via PayPal. If you have any questions about PayPal payments, call us at 909-592-2470. You can also visit the PayPal Help Center. Wire Transfer If you wish to pay via a Wire Transfer, we will be able to process your order immediately upon verification of payment. Please call us at 909-592-2470 to schedule a wire transfer. Please pay all bank fees separately. If your bank or an intermediary bank deducts your fees from our payment, we will not be able to ship your order until we receive the full order amount. Please include your order number with your payment. If you have any questions about wire transfers, call us at 909-592-2470 Customer satisfaction is our number one priority. RETURN POLICY ALL OUR SALES ARE FINAL, SHOULD THE ITEM BE DEFECTIVE WE WILL EITHER FIX IT OR REPLACE IT. CUSTOMER WILL BE RESPONSIBLE FOR ALL SHIPPING CHARGES. SHOULD THE ITEM BE RETURNED FOR CREDIT (MUST BE NOTIFIED WITHIN 5 DAYS), IT MUST BE IN ORIGINAL PACKING WITH ALL ACCESSORIES. UPON RECEIPT WE WILL EXAMIN THE ITEM AND IF ALL IS CORRECT WE WILL ISSUE A REFUND LESS THE 25% RESTOCKING CHARGE. ORIGINAL SHIPPING CHARGES ARE NON-REFUNDABLE A M INDUSTRIAL SUPPLY

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